From here, you can use the search bar to find the viewer’s account.
To use the search bar, choose the filter you wish to use for your search from the dropdown menu, and type in your search.
Note that you can search with just the first part of the email address, in this case carter, or the second part, in this case mail.com, however, you cannot search by typing any of the two parts of the email address just partially, in this case, cart or mail.
To open a viewer account, just click the button on the right, under the Edit column in the viewer’s row.
Once you open a viewer account, you can see various info and manage the account in various ways.
You can see the viewer’s personal details like the email, full name, additional info they have entered during registration, the webpage on which they’ve registered their account, how much money they’ve spent, from which location they logged in last etc.
If you’ve added additional fields in the paywall registration form where you’ve asked viewers to provide various information such as shipping address, shirt size etc, you will find this info in the METADATA section on the right, right under the GENERAL INFORMATION section.
To edit the data, click on in the METADATA section on the left.
This concludes our guide.
If you have any questions, don’t hesitate to contact us at clients@inplayer.com.
The Organization feature is a powerful tool that lets you set up multiple logins to your account, each having different access permissions to your dashboard.
This is a great way of organizing who has access to what.
To learn all about the Organization feature, click here.
InPlayer Relate is another powerful feature that lets you create child accounts to your main InPlayer account.
You will be able to access the child accounts straight from your master account, without requiring a password for them, as well as mirror some of the settings from the master account to the child accounts, like the payment setup and the branded system emails.
To access the Billing & plan section, click on your avatar at the top right and then on Billing & plan.
Here, you can see things like the payment processors that have been enabled on your account, as well as the revenue share and transaction fee that we, InPlayer, charge for each transaction, as per your contract with us.
This section is where you will also find one of the most useful features of our platform, Stripe Connect.
By default, all viewer credit card payments first go to our own Stripe account. Then, after our finance team has processed the payments, which usually takes one month, the funds are transferred to you, on the bank or PayPal account of your choosing.
With Stripe Connect, however, you can connect your own Stripe account to the InPlayer dashboard and have all viewer credit card payments immediately transferred to your bank account. In this case, we would also waive the credit card transaction fee we would normally charge since you yourself will be handling all such fees from your own Stripe Account and we would also lower the revenue share percentage.
Note that the above does not apply to PayPal viewer payments since those are processed via PayPal, which is a separate payment processor. For them, the default payment processing via our finance team still applies.
Stripe Connect is a great way of getting to your earnings and we always encourage all of our clients to use it.
To do this, just go to Billing & Plan and click the Request for connect button.
This will send us a notification that you wish to use Stripe Connect.
We will then activate this feature from our end, adjust the transaction fee and revenue share, and let you know about it so you can finish the setup.
To do that, just go back to Billing & Plan and click the Connect with Stripe button.
The Stripe login form will open in a new tab, and you will be able to connect your Stripe account. To do so, click on Sign in the upper right corner, enter your Stripe account credentials, and select the account profile you want to use, if you have multiple ones.
If you have any questions, don’t hesitate to contact us at clients@inplayer.com.
The last option in the Account Management menu are the Webhooks.
Webhooks are used for creating or updating a platform action/operation tracker, for syncing data between platforms, or for fetching results of backend operations of an application. In simple terms, it is a way you can set up notifications about various events happening on the InPlayer Platform. This includes things like receiving a notification whenever a viewer registers an account, completes a payment, cancels a subscription etc, as long as you have an app ready to receive those notifications.
button on the right, under the Edit column in the viewer’s row.
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in the METADATA section on the left.
