Create discount or free access codes, set up recommended prices, and more.
Access vouchers can be used via a web browser, for getting access to content. In this sense, they are the same as a 100% Discount voucher. However, there is an important difference: By using an Access voucher a customer will get access for a period that is going to be specified in the voucher itself, while with the Discount voucher they will get the access period that has been specified in the Payment type setting in the price option of the asset the customer is purchasing.
Creating an Access voucher
In the Vouchers tab, click New voucher.
Enter the voucher name. This isn’t the code the customer will need to use.
Choose Access voucher and click Next.
Configure the voucher.
Randomly generated code lets you generate the voucher code automatically, by setting up the voucher length, prefix, and suffix. Note that the Voucher code length does not include the prefix and suffix. It only refers to the automatically generated part in the middle.
Voucher code lets you enter a custom code, if you are not using the Randomly generated code setting.
Access period sets the access period the customer will get when using the voucher. There are two options here:
- Expires on a date
With this option, you can set the date on which the customer’s access will expire, regardless of when the customer uses the voucher.
- Expires after a period
With this, you can set a specific access period (days, months, years) that the customer will get after using the voucher.
Set the Usage limit.
This is how many times the voucher can be used.
The default is set as blank, which means a voucher can be used an unlimited number of times.
Set the Validity period and start and end times.
This sets the voucher validity period. Note that this is different from the content access period, which is controlled by the Access period setting from the previous step.
Note also that the times are in UTC.
Your voucher has now been created and is ready for use. In its current state, the voucher can be used by any customer, for every asset and package you have.
If you wish to make it valid for only a certain asset, or package, or price option, or to make it so only a certain customer can use it, you can proceed to modify the voucher properties.
In Details, you can edit the things you’ve already set up during the first step of the voucher creation. Note that you can’t edit the code.
Assets and Packages
In the Assets and Packages sections, you can select for which assets and/or packages the voucher can be used.
Just drag and drop the asset or package you want to add to the voucher from left to right.
You can even go one step further, and specify for which price options will the voucher be valid, in case your assets or packages have multiple price options set up.
To do this, click on Access fees, select the price option you want to enable, and click Save.
In the Customer emails section, you can choose to assign the voucher to only a specific set of customers, so that only they can use it.
You can either bulk add a list of customers or add customers one by one.
Adding customer emails in bulk
For bulk adding, make sure to download the CSV template provided in the voucher settings.
Once you enter the customer emails in the CSV file, just upload the file to the voucher.
Adding customer emails individually
To add a single customer email, simply type in the email and click the + button.
Note that customers don’t have to exist in the database. You can set up the voucher now, and when the customer registers with the email you’ve entered, they will still be able to use the code.
To find out which customers used a particular voucher, you can get a payment report from the Transactions tab. These reports will contain the voucher info for each payment.
In the Payment types section, you can make the voucher valid for only ppv or subscription price options. Just drag and drop from left to right.
If you want the voucher to be valid for both, just leave this option as is, i.e. select neither the ppv or the subscription types, which will make the voucher valid for both.
Deleting a voucher
To delete a voucher, just open it, and click on the button at the top right.
This concludes our guide.
If you have any questions, don’t hesitate to contact us at email@example.com.