Payment processing

Learn about all the different payment methods available to your audience.

In-App

Our platform supports In-app payments for Google, Apple, Amazon, and Roku, which means you can integrate the paywall in your apps and sell your content there.

Enabling In-app payments

If you wish to enable In-app payments on your InPlayer account, just send us an email at clients@inplayer.com or contact your InPlayer account manager.

To learn more about setting up the various In-app payment methods check out these guides.

Viewer experience

The viewer experience of purchasing an InPlayer asset via your app is exactly the same as the experience of making a regular In-app payment.

There are no extra steps to follow. The viewer just follows your app’s regular payment flow.

Note that the viewers always need to log into the app where they watch the content with the same account as the one they used to purchase the content originally.

Managing subscription cancelations

Since In-app subscriptions are controlled directly via the systems of their respective platforms (Google, Apple, Roku, Amazon), there is no way for an In-app subscription to be canceled via the InPlayer Dashboard.
When a viewer wishes to cancel an In-app subscription, they will need to do so via the settings in their In-app platform’s account.

Viewer instructions for doing so can be found here.

Managing refunds

Similar to subscription cancelations, refunds for In-app payments cannot be done via the InPlayer Dashboard, due to the refund policies of Google, Apple, Roku, and Amazon.

To get a refund, viewers will have to follow the standard refund rules for the In-app platform in question.
Below you can find links to the official refund instructions for each platform:
Google
Apple
Roku
Amazon

This concludes our guide.

If you have any questions, don’t hesitate to contact us at clients@inplayer.com.