Finding the account

To see and manage a viewer’s details, log into your InPlayer Dashboard, and go to the Audience section.

From here, you can use the search bar to find the viewer’s account.

To use the search bar, choose the filter you wish to use for your search from the dropdown menu, and type in your search.

Note that you can search with just the first part of the email address, in this case carter, or the second part, in this case mail.com, however, you cannot search by typing any of the two parts of the email address just partially, in this case, cart or mail.

To open a viewer account, just click the  button on the right, under the Edit column in the viewer’s row.

Checking payments

Click on the Access management tab.

In the assets access dropdown menu, select payments.

You will see the list of all the viewer payments.

The list includes individual recurring payments for subscriptions, as well as one-time payments for ppv content.

Click the arrow button under the Edit column in the row of the payment for which you wish to see the details.

On the new screen you will see all the payment and content details for the payment.

This concludes our guide.

If you have any questions, don’t hesitate to contact us at clients@inplayer.com.